Prime Piano is a piano servicing company in Bangkok. We have the best piano tuner and technician in Thailand. Our services include piano tuning, piano repair, and piano moving. We also offer piano health and condition assessment services for clients who would like to know about the current health and condition of their piano. In addition, we also help clients who would like to buy second-hand pianos. Moreover, we help our clients search for the best second-hand piano that would fit their expectations and budget. Our main area of service is Bangkok. However, we also accept piano servicing requests from outside Bangkok—for example, Hua Hin, Pattaya, Chon Buri, etc.
Our Mission
At Prime Piano, our mission is to provide honest, expert, and unbiased care for every piano we touch. We are passionate about the integrity of our work, and we believe that true service begins with neutrality. That’s why we do not sell pianos.
Our decision to avoid piano sales is intentional. By not engaging in sales, we eliminate potential conflicts of interest when assessing the condition or value of a piano. Clients can trust that our recommendations are based purely on the instrument’s health, not influenced by profit motives or inventory concerns.
Whether we are evaluating a piano’s soundboard, tuning stability, action regulation, or overall structural integrity, our only goal is to provide accurate, professional insights. Our clients can count on our assessments to help guide decisions like repairs, maintenance, restoration, or even whether a piano is worth keeping.
Prime Piano serves everyone—from families with heirloom uprights to concert venues with grand performance pianos. We understand that each instrument has a story, and we treat every piano with the respect and care it deserves. Our neutrality ensures that every piano gets the unbiased attention it needs.
We believe that by focusing exclusively on piano health and condition services, we offer a level of objectivity and trustworthiness that is rare in the industry. We are not trying to sell you something—we are here to inform, protect, and preserve the life of your piano.
Our clients return to us because they know we put the piano first. In an industry where sales and service are often intertwined, Prime Piano stands apart as a guardian of musical craftsmanship, not a retailer. That’s our promise—and our mission.
Our Piano Services
Main Services
Piano Tuning
Traditional piano tuning. Practiced, tested, and already proven for three generations in the trade. Please read our “Service Agreement” before booking an appointment. Piano tuning is done by Pro Piano Tuner.
Since the piano tuning procedure in both Upright and Grand pianos is the same, we charge a standard price of ฿2,400 Thai Baht for both piano types. However, this price is for clients in the Bangkok Metropolitan area only. But outside Bangkok, clients can also contact us to get a price quote.
Piano Cleaning
Pianos can gather dust, and also rust over time without you noticing. It is highly recommended to have your piano cleaned regularly to avoid unforeseen damage.
We offer piano cleaning services and give you an updated assessment of your piano’s condition. However, our piano cleaning service must be booked with a piano tuning service. Please allow an additional 1 – 1.30 hours for thorough cleaning. In addition to the piano tuning duration.
฿1,500
Piano Voicing
The process of adjusting the density of the felts covering the hammerheads striking the string to produce a warmer or brighter tone and balance. (Must be booked with a piano tuning)
฿1,500
Condition Assessments
We offer piano health status and condition assessment services. So, we can inform piano owners about the actual and current health and condition of their pianos.
฿1,000/hr
(A fraction of an hour constitutes an hour.)
Other Services
Touch Calibration
Optimization of the interaction between the keyboard and the action to allow better response and dynamic playing.
Sticking Keys Repair
When you press your piano keys, it does not come back up, then you have “Sticky Keys”. Symptoms can differ between pianos. In some cases, the piano action becomes stuck.
Hammerhead Re-shaping
Over time, the hammerheads develop deep grooves at the crown. This can cause unbalanced sound quality. hammerhead re-shaping will improve your piano’s sound quality.
Loose Tuning Pin Repair
When your piano can not hold a pitch, it is most likely that you have loose tuning pins. Replacing the pin block should be the last option. We can check your tuning pins and repair them individually.
Our piano services clients
In addition to our valued private home-owner clients, we are also proud to be the piano tuner and technician of some of Bangkok’s most established and prominent organizations and educational institutions.
DIY Piano Tuning
The Prime Piano DIY Piano Tuning Guide is intended for informational and educational purposes only. It is not a substitute for professional training or formal education in piano tuning. While this guide aims to increase awareness and understanding of the complexities involved in tuning a piano, proper tuning is a highly specialized skill that requires in-depth knowledge, experience, and the appropriate tools. We strongly encourage individuals interested in piano tuning to seek instruction from certified professionals or accredited programs. Attempting to tune a piano without proper training may result in damage to the instrument or personal injury.
Piano Technology Courses
Our Piano Services Affiliation
We work together with Pro Piano Tuner. The only piano tuner in Bangkok, Thailand who uses the traditional method of piano tuning. With more than 30 years of experience in the piano servicing trade, Pro Piano Tuner is a piano tuner you can definitely trust.
About our consultant
Billy Alcordo is a 3rd generation piano tuner and also a piano technician. Back in the Philippines, in the city of Davao, the Alcordo family owned and operated a piano rebuilding business. His grandfather, Rogaciano Alcordo Sr., worked at Robinson’s Piano factory in Manila after the Second World War. It was where he learned the piano servicing trade. After he gained all the knowledge he needed to open a shop of his own, he then migrated to Davao City, where he founded and operated the family business, Alcordo & Sons.
The Piano Tuner Method
Our piano technician tunes the piano using traditional methods. That is the “Aural Method”. Also called “Tuning by Ear”. While all other piano tuners in Thailand use a digital tuning meter, Pro Piano Tuner tunes the piano by ear. Pro Piano Tuner does not use any digital tuning device.
The “Aural Method” is certainly considered the best method of piano tuning. Because it is purely based on the listening skills of the piano tuner. And also on his ability to effectively tune a piano depending on the piano’s location.
How to choose a piano technician to do your piano services
There are things that a piano tuner should take into consideration when tuning a piano. For example, the location of the piano, the acoustics of the venue, and the harmonics are to be considered. A piano tuner with good listening skills can also detect these things. Whereas a digital piano tuning meter might not. Therefore, a good piano tuner must have good hearing and listening skills. He must also have the proper piano tuning technique. Otherwise, he might just be doing more harm than good to your piano. So, you have to choose your piano tuner well.
We hope that the information we provided above can be useful to you. And can also help you in choosing your piano tuner. We also welcome any questions and inquiries you may have on this subject, and are always ready to give you the best answers according to our experience. So please, do not hesitate to contact us.
Pro Piano Tuner answers the most popular questions about piano services
How much time does it take to tune a piano?
A proper piano tuning will not take less than one and a half hours. However, it could also take up to three hours at most.
How often should I tune my piano?
You have to consider some variables in order to determine how often you need to have your piano tuned. The condition of your piano, the workload (how often it is played), and the weather changes that your piano is exposed to are some of those variables.
- If your piano is a house piano “a piano in your home that is played regularly”, and is still in good condition, it is recommended that you have your piano tuned every 4 – 6 months at the least to avoid unchecked advanced wear and tear and to make sure that your piano is always in good condition and is in standard tuning all the time.
- If your piano is a commercial piano “a piano used commercially as a hotel, or bar piano”, which is used and played every day and has a heavier workload, it is recommended that you have your piano tuned and serviced every 2 – 3 months.
What to do before selling/buying a second-hand piano?
Have your piano serviced and tuned by an independent professional piano technician before selling/buying a second-hand piano. This way, you can have an unbiased assessment of the actual condition of the piano. Having the piano serviced and tuned before selling/buying puts the piano in its best condition. You can then appraise the selling/buying price depending on the best condition of the used or second-hand piano.
Contact us if you need assistance in buying a second-hand piano.
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Because we always strive for excellence, we always appreciate the feedback that we get from our clients about our piano services. Because without them, we would not be able to continue improving our services.